Depending on whether you’re a subscription user or pay-as-you-go, you’ll either be charged a monthly subscription fee depending on your plan or a one-time payment after each call (authorized prior to the call). However, your satisfaction is our top priority. You’ll only be charged when the task or troubleshooting is completed to your standards.

Helpdesk uses geolocation to connect you with the closest available helper, minimizing cultural, linguistic, and regional differences that could affect the quality of assistance. This ensures users receive localized, relevant help. For example, setting up a TV in the UK might follow different procedures than in Saudi Arabia, making local knowledge essential for effective guidance.

For new users in need of a helping hand, we invite you to sign up today and access instant help. For aspiring helpers, we encourage you to apply so we can begin our vetting process.